Privacy Policy

Our commitment to data privacy

Norddeutsche Kaffeewerke GmbH is serious about protecting personal information and is committed to protecting the privacy of people visiting our sites. Norddeutsche Kaffewerke GmbH, Am Twäschenberg 1, 23936 Upahl processes personal data collected when our websites are visited in accordance with the laws on data protection and data security of the Federal Republic of Germany, and is the responsible body in this regard. This privacy policy provides information on how Norddeutsche Kaffeewerke GmbH handles data collected during your visit to our website.

This privacy policy applies to all websites that refer to this privacy policy, including (collectively referred to as “”, “NDKW websites” or “our websites”).

Collection and processing of personal data

Personal information refers to all information about your identity, such as your name, e-mail address and postal address. Unless you have agreed otherwise with Norddeutsche Kaffeewerke GmbH, we collect only basic personal information that is necessary for our business relationship such as your name, job title, address, telephone number, e-mail address and other contact information. Such data will only be collected if you provide it to Norddeutsche Kaffeewerke GmbH, for example when you order informational materials, subscribe to an e-mail information service, apply for a job online or participate in a survey or a competition. Norddeutsche Kaffeewerke GmbH only collects this data directly from you and not from other third parties.

Use and disclosure of personal information

Norddeutsche Kaffeewerke GmbH uses your personal information to respond to your request, process your order or give you access to special information or offers you have requested from us. For example, if you fill out an online contact form, Norddeutsche Kaffeewerke GmbH will use that information to contact you regarding your interest in our services. 

Norddeutsche Kaffeewerke GmbH  may also use personal data of its customers and data of participants for marketing purposes if they have expressly consented to this. In this case, Norddeutsche Kaffeewerke GmbH will use the contact information you provide to discuss your interest in our services and to provide you with information about the company, its subsidiaries and partner companies including promotions or events. For this purpose, it may also be necessary for Norddeutsche Kaffeewerke GmbH to pass on your data to companies within the corporate group or external service providers as part of contract data processing. 

Norddeutsche Kaffeewerke GmbH will not sell your personal data or otherwise market or pass it on to third parties for their advertising purposes. If you have expressly given your consent for this, Norddeutsche Kaffeewerke GmbH will share your information with its subsidiaries and partner companies so that they can contact you directly.

In principle, Norddeutsche Kaffeewerke GmbH will process your data only within the European Union. Data transfers to third countries shall only occur as part of the administration of IT systems in accordance with the provisions on contract processing and only if a) the transmission is generally admissible and b) the special conditions for transmission to a third country are met; in particular, the data importer shall ensure an adequate level of data protection in accordance with EU standard contractual clauses for the transfer of personal data to processors within the context of contract processing in third countries. This is based on the provisions of the Federal Data Protection Act and the German Telemedia Act.

Duration of data retention

Norddeutsche Kaffeewerke GmbH will store your personal information only for as long as necessary to provide the services or information you require and for the duration of our business relationship. In addition, we store your data only to the extent necessary to comply with statutory retention requirements. We will delete your data immediately when they are no longer needed for the purposes mentioned.

Freedom of choice

You have the freedom to decide what information you provide to Norddeutsche Kaffeewerke GmbH. If you choose not to provide any information, some of the content on the Norddeutsche Kaffeewerke GmbH website may not be accessible to you, or Norddeutsche Kaffeewerke GmbH may not offer you some of its services.

Automatically collected information

When you access Norddeutsche Kaffeewerke GmbH’s website, general (non-registration) information that is not personally identifiable, is collected. The following information is saved automatically:

  • The shortened and thus anonymized IP address. Data reduction makes individual identification of the user impossible.
  • The website you last visited (referrer).
  • The websites you visited upon Norddeutsche Kaffeewerke GmbH's offer.
  • The names of the files you accessed.
  • The date and time of access.
  • Your PC’s operating system and browser version.

Information on web analysis

Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and that allow an analysis of your use of the website. The information that the cookies generate about your use of this website is usually transmitted to a Google server in the USA and stored there. Through IP anonymization on this website, your IP address will, however, be truncated beforehand by Google within member states of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and truncated there.

Google uses this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide the website operator with other services related to website activity and Internet usage. Google uses pseudonyms for when doing this. The IP address provided by your browser as part of Google Analytics will not be merged with other data provided by Google.

Use of your IP address

Computers and devices connected to the Internet are assigned a unique number that is called their IP address. Because these numbers are typically assigned in country-based blocks, an IP address can often be used to identify the country (province or city) that connects to the Internet via this computer. Google Analytics captures the IP addresses of website visitors. This allows website owners to analyse which parts of the world their visitors come from. This method is known as geotargeting of IP addresses.

Google Analytics will not pass on the actual IP address information to its customers. In addition, it masks IP addresses – website owners who use Google Analytics can set it so that instead of the entire IP address, only part of it is used for geotargeting. Website owners generally have access to the IP addresses of their website visitors, regardless of the use of Google Analytics.


So-called session cookies are used on the website and all associated subdomains to offer users more convenience. For example, visitors to Norddeutsche Kaffeewerke GmbH websites can continue with an order for a brochure that they have started even after temporarily switching to another page without having to re-enter their own data. A session cookie is also used for web analysis.

Most browsers are pre-set to automatically accept cookies, however you can disable this setting to store cookies or set your browser to notify you before storing cookies, however if you do not accept cookies then you may not be able to use all the features of this website to their fullest extent.


Norddeutsche Kaffeewerke GmbH takes precautions to protect your personal information from loss, destruction, falsification, tampering and unauthorized access. In this regard, we act in accordance with the legal data protection regulations of the Federal Republic of Germany.

Norddeutsche Kaffeewerke GmbH actively pursues the fulfilment of the requirements set by the Bundesamt für Sicherheit in der Informationstechnik (BSI, Federal Office for Security in Information Technology in Germany).

Since 2016 Norddeutsche Kaffeewerke GmbH is a member of the Alliance for Cybersecurity.



Norddeutsche Kaffeewerke GmbH encourages all parents and guardians to educate their children about safe and responsible use of personal information on the Internet. Children under the age of 16 may not submit personal information to the Norddeutsche Kaffeewerke GmbH website without the consent of their parent or legal guardian. Norddeutsche Kaffeewerke GmbH does not knowingly collect, use or in any unauthorized way or disclose personal information regarding children to third parties.

Links to other websites

This Privacy Policy applies to the Norddeutsche Kaffeewerke GmbH website For the data protection provisions that apply to the websites of other Strauss companies, please consult those websites separately. The pages of this website may contain links to other providers within and outside the Norddeutsche Kaffeewerke GmbH and Strauss group that do not fall within the scope of this Privacy Policy. We recommend that once you leave this website, you carefully read the privacy policy of each website that collects personally identifiable information.

Integration of social networks

We incorporate the content of our official channels on YouTube in various places on our website It is possible for the companies that run these social networks (YouTube LLC) to determine what content you have visited on In particular, if you are also logged in to one of the listed pages with your personal profile, the social network operator(s) can assign the information to your account.

In order to prevent the operators of the above-mentioned social networks from collecting the above-mentioned data when you visit our website, you should log out of the relevant social network before visiting our page and, where necessary, delete any existing cookies. To prevent YouTube from gaining general access to your data on our and other websites, you can make use of social plug-ins through an add-on for your browser.

Your rights

You have the right to obtain information regarding your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to rectify, block or delete this data at any time and free of charge.

You can therefore request a copy of the data we store about you. Norddeutsche Kaffeewerke GmbH reserves the right to charge you a small fee if you make disproportionate use of this right. If you wish to transfer your data to another responsible entity, Norddeutsche Kaffeewerke GmbH will provide you with the data you have submitted to Norddeutsche Kaffeewerke GmbH in a machine-readable format free of charge.

To exercise this right, please provide us with a description of the data concerned and include your name, customer number and date of birth. If necessary, Norddeutsche Kaffeewerke GmbH will ask you for further proof of identity in order to protect your personal information from unauthorized access. 

If you have any questions or complaints regarding the processing of your personal data, please contact us at the following e-mail address or via the contact details provided in the imprint: dataprotection(at)

 If you believe that we have not complied with the law in processing your data, or otherwise violated your rights to privacy in any way, you can contact the data protection supervisory authority of your country.